67 percent

October 26th, 2007 by Ross Scaife

This topic has come up before and I imagine the trend will continue:

Colleges Leave E-Mail to Google and Microsoft

Seattle–“Should our university even be in the e-mail business?” Wendy Woodward King found herself asking last year. Her answer, the director of technology support services at Northwestern University told a session at the Educause technology meeting, was no. And that’s why Northwestern students get their e-mail “@u.northwestern.edu” which is hosted, free of charge, by Google Apps Education Edition. Bryant University, in Rhode Island, also decided to outsource, but went with another free service, Microsoft’s Windows Live@edu. And in both cases, a prime driver behind the decision was that students were already using one of these services when they came to campus. At Northwestern, Ms. Woodward King found, “90 percent of our students already had Google’s Gmail. When students forwarded their campus e-mail to a non-campus account, 67 percent of them did it to Gmail. Students told us they wanted Google.” By going with Google, she says, the university avoided costs in maintaining and upgrading an e-mail system, and took advantage of state-of-the-art technology that Northwestern could never supply. Bryant was particularly interested in staying in touch with alumni, and giving them one e-mail address for life, says Art Gloster, vice president for information services. “Many of our students already used Microsoft’s MSN Hotmail services,” he says. Moving to Live@edu, with an “@bryant.edu” address, kept the transition from student to alumni easy and seamless. More than 50 percent of the 2007 graduating class signed up. –Josh Fischman

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